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Frequently Asked Questions

Q: What are your hours of operation?
A: Our hours of operation are Monday-Friday, 7AM - 4PM MST

Q: What automotive brands do you specialize in?
A: We specialize in Porsche, Audi, Volvo, and Subaru parts.

Q: Do you sell OEM parts?
A: Yes, we only sell genuine factory OEM parts and accessories.

Q: I just placed my order. When will it ship?
A: We understand the importance of quality service. All in-stock items, and complete orders generally ship out within 24 hours of placement (excluding weekends, and holidays.)

Q: I'm having a difficult time locating a part in your catalog, can you assist?
A: Absolutely, if you are unable to locate a part, or have any questions/concerns, please reach out to us at raccarordersupport@raccarparts.com

Q: Do you offer any additional discounts for military veterans or PCA members?
A: Although we love our military veterans as well as our Porsche Club members, due to the nature of our extremely competitive pricing, we do not offer any discounts.


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